PRIVACY POLICY This Privacy Policy is incorporated by reference into the Bring It Now’s End User License Agreement (the “EULA”). The term “Bring It Now,” “we,” and “us” includes Bring It Now and our affiliates and subsidiaries. The Privacy Policy explains how Bring It Now may: • collect, • use, and • disclose information we obtain through the Service. All other terms not defined herein will have the meanings set forth in the EULA. This Privacy Policy applies to information we collect when you use our website, mobile application and other online products and services (collectively, the "Services") or when you otherwise interact with us. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy. Collection of Information Information You Provide to Us • We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, create a request for loading, unloading, moving, hauling, or lifting, pay for services provided to you, apply for a job, communicate with us via third party social media sites, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, fax number, credit or debit card information, bank information, information about the items you want loaded, unloaded, moved, hauled, or lifted, and any other information you choose to provide. • “Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual. Information We Collect Automatically When You Use the Service We collect Personal Information when you: • register to use the Service; 2 • use the Service; and • communicate with us. We also collect information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use the Service. Personal Information Collection. You must register to use the Service. To register, you may need to provide Personal Information. If you are a Customer, you must provide your name, phone number and email. If you are a Delivery Professional, you must provider your name, email address, phone number, postal address, and date of birth. We also collect non-Personal Information if you are a Delivery Professional, such as information about your vehicle. You may also provide other optional information. Log Information. We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services. Device Information. We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information. Location Information from Your Mobile Device. We may collect and store your location information if you enable your mobile device to send it to us. Collection of this information may improve the provision of the Service. Cookies, Automatic Data Collection, and Related Technologies. The Service collects and stores information that is generated automatically as you use it, including your preferences and anonymous usage statistics. When you visit the Service, we and our third-party service providers receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Service may not work properly. By using the Service, you are authorizing us to gather, parse, and retain data related to the provision of the Service. Background Checks. When you register as a Delivery Professional, you will have to provide your social security number and driver’s license number to our third-party service provider Checker. Making and Receiving Payments. When you make or receive payments through the Service, you may need to provide Personal Information to our third-party service providers, such as your credit card, debit card, or bank account number. 3 Customer Support. We may collect Personal Information through your communications with our customer-support team. How Bring It Now Uses Your Information We may use information about you for various purposes, including to: • Provide, maintain and improve our Services; • Provide, communicate about and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices; • Send you technical notices, updates, security alerts and support and administrative messages; • Respond to your comments, questions and requests and provide customer service; • Communicate with you about products, services, and offers offered by Bring It Now and others, and provide news and information we think will be of interest to you; • Monitor and analyze trends, usage and activities in connection with our Services; • Use aggregate information for the any purpose, including marketing; • Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests; • Link or combine with information we get from others to help understand your needs and provide you with better service; and • Carry out any other purpose for which the information was collected. Bring It Now is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries. Internal and Service-Related Usage. We use information, including Personal Information, for internal and service-related purposes only and may provide it to third parties to allow us to facilitate the Service. We may use and retain any data we collect to provide and improve our services. Communications. We may send email to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance. We may also send you mobile text messages if you provide your mobile phone number or push notifications if you enable us to do so. Examples of these messages include: (1) welcome and engagement messages; (2) a text message to enable you to verify your 4 telephone number; (3) service-related messages such as notifications, confirmations, updates, and security alerts; and (4) promotional messages. By providing your mobile phone number to Bring It Now, you consent to receive text messages from Bring It Now to such mobile phone number. Marketing. We may use information, including Personal Information, to facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you. Aggregate Data. We may anonymize and aggregate data collected through the Service and use it for any purpose. Bring It Now May Disclose Your Information We may share your information: • with your Delivery Professional or Customer (as applicable); • with our third-party service providers; • to comply with legal obligations; • to protect and defend our rights and property; and • with your permission. Facilitating Projects. In order to facilitate Projects, we must provide the Delivery Professional with some of a Customer’s Personal Information, including name, phone number, and address. Customers will receive a Delivery Professional’s name and phone number. We Use Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of the Service. Social Networking and Other Websites. The Service may allow you to share information, including Personal Information, with social networking websites, such as Google, Facebook, and other third-parties. We do not share your Personal Information with them unless you direct the Service to share it. Their use of the information will be governed by their privacy policies, and you may be able to modify your privacy settings on their websites. We use services from Google, Facebook and other third-party providers to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Bring It Now and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. As Required by Law and Similar Disclosures. We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required or 5 appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect yours’, ours’ or others’ rights, property, or safety. Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. The use of your Personal Information following any of the foregoing events should be governed by the provisions of this Privacy Policy in effect at the time such Personal Information was collected. We may also disclose your Personal Information with your permission. Security of Your Information We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure. By using the Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Service. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Service or sending an e-mail to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at support@bringitnow.net. Children’s Privacy We do not knowingly collect information from children under 13 and we do not want it. We will take steps to delete it if we learn we have collected it. We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of the Service is directed to children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, you may alert us at support@bringitnow.net. If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account. International Users By using the Service, you will transfer data to the United States. By choosing to visit the Service or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the State of New York and the adjudication of any disputes arising in connection with Bring It Now or the Service will be in accordance with the EULA. 6 If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your information you consent to any transfer and processing in accordance with this Policy. UPDATE YOUR INFORMATION OR POSE A QUESTION OR SUGGESTION If you would like to update or correct any information that you have provided to us through your use of the Service or otherwise, or if you have suggestions for improving this Privacy Policy, please send an e-mail to support@bringitnow.net. CHANGES TO OUR PRIVACY POLICY AND PRACTICES We may revise this Privacy Policy, so review it periodically. Posting of Revised Privacy Policy. We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted. If you are concerned about how your information is used, bookmark this page and read this Privacy Policy periodically. New Uses of Personal Information. From time to time, we may desire to use Personal Information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law. Your Choices Account Information. You may update, correct or delete information about you at any time by logging into your online account or emailing us at support@bringitnow.net. If you wish to delete or deactivate your account, please email us at support@bringitnow.net or delete our mobile application from your device, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time. Location Information. When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application's collection of this information. We currently require this location information in order to use our Services, so if you do not consent to this collection, you cannot use our Services. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device. Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if 7 you choose to remove or reject cookies, this could affect the availability and functionality of our Services. Promotional Communications You may opt out of receiving promotional mails, push notifications or text messages from Bring It Now by following the instructions in those communications or by adjusting the settings on your mobile device. If you opt out, we may still send you non-promotional communications, such as those about your account, products or services you've requested or our ongoing business relations. Contact Us If you have any questions about this Privacy Policy, please contact us at support@bringitnow.net.
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